Total Merchant Services
Lead UX Designer
Merchant Services Company supporting over 1 billion in transactions yearly. As the only designer, took the responsibility from strategy to the design of multiple projects including POS system, CMS internal and external. Managing and Re-Design over 10 company websites. Improved SEO within four months of hire, increasing traffic 30%+.
Gathering and evaluating user requirements in collaboration with product manager. Presenting UX design concepts to the project stakeholders for review and feedback. Driving the development and communication of clear design guidelines, patterns, libraries, and assets. Working closely with the development team to implement the vision. Re-designing existing UIs to better adapt Android and iOS devices.